Privacy Policy
How we collect, use, share, and protect your information.
Harbinger Fence, Deck & Pergola (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and during the course of our business, how we use it, the choices you have, and the safeguards we put in place to protect it. It also describes our text message (SMS) practices, which comply with U.S. carrier requirements for Application-to-Person (A2P) 10DLC messaging.
1. Who We Are
Harbinger Fence, Deck & Pergola is a fence, deck, and pergola construction company serving the Dallas–Fort Worth, Texas metroplex. You can reach us at (214) 617-1831 or info@harbingerfence.com.
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our website:
- Contact and project information you submit through quote forms, estimate surveys, scheduling requests, or by contacting us — such as your name, email address, phone number, street address, ZIP code, and details about your project (e.g., dimensions, materials, timeline).
- Communications you exchange with us, including calls, emails, and text messages.
- Device and usage information collected automatically, such as IP address, browser type, pages visited, and referring URLs, through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes and estimates for your project.
- Schedule, confirm, and communicate about appointments, installations, and service visits.
- Send you marketing and promotional messages about our services, financing offers, and specials — only if you have consented to receive them.
- Operate, maintain, and improve our website and business.
- Comply with legal obligations and enforce our agreements.
4. Text Messaging (SMS) — Opt-In, Frequency, and Opt-Out
We may send text messages to your mobile phone when you request a quote, schedule service, or opt in to receive marketing messages. Our messaging program includes both customer care/transactional messages (appointment reminders, scheduling confirmations, quote follow-ups) and marketing messages (promotions, offers, company news), consistent with A2P 10DLC campaign standards for mixed-use campaigns.
How to opt out
Reply STOP to any message to opt out of SMS communications at any time. Reply HELP for assistance. You may also opt out by calling us at (214) 617-1831 or emailing info@harbingerfence.com. Opting out of SMS does not prevent us from contacting you by phone or email about an active project, where necessary for service delivery.
What we do not do
We do not sell or share your mobile number with third parties for their own marketing purposes. We do not condition the purchase of any product or service on your consent to receive marketing text messages.
5. How We Share Information
We do not sell your personal information. We share information only as needed to operate our business, including with: service providers and contractors who help us deliver projects and operate our website (under confidentiality obligations); communication platforms that send messages on our behalf (such as SMS/email delivery providers); and law enforcement, regulators, or other parties when required by law, subpoena, or to protect our rights and safety.
6. Data Retention and Security
We keep your information only as long as needed for the purposes described in this policy, to satisfy legal and business record-keeping requirements, or as otherwise permitted by law. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your state of residence, you may have the right to request access to, correct, or delete the personal information we hold about you, to object to or limit certain processing, and to not be discriminated against for exercising your rights. Texas residents may file complaints with the Texas Attorney General. To exercise any right, contact us at info@harbingerfence.com or (214) 617-1831. We will not sell or share your personal information as those terms are defined under applicable state privacy law.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze traffic, remember preferences, and improve performance. You can instruct your browser to refuse cookies, but some parts of the site may then not function properly.
9. Children's Privacy
Our services are directed to adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
10. Do Not Call / National Registries
We honor the National Do Not Call Registry and applicable state do-not-call requirements. If your number is on the registry and we contact you in error, let us know and we will remove you from our call lists. Please note that an existing business relationship with us may permit certain service-related communications under FCC rules.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is posted on this page with the effective date above. Your continued use of our website or continued enrollment in our SMS program after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
Questions about this Privacy Policy or your information? Call us at (214) 617-1831, email info@harbingerfence.com, or reach us through our contact page.